If your dealer has gone out of business, the online server may be offline. You must use the USB method.
: Plug the USB drive into one of the two USB ports on your receiver. Navigate to Menu : Go to the starsat sr 9990 hd extreme software update
The most important rule for StarSat owners is to use authenticated sources. Downloading firmware from unofficial sites can risk damaging your receiver. Official Download Portal to find the most recent software versions for the SR-9990HD Extreme Current Availability If your dealer has gone out of business,