Symantec - Endpoint Protection Manager Reset Admin Password |link|

UPDATE SEM5_USER SET PASSWORD = '5f4dcc3b5aa765d61d8327deb882cf99' WHERE USER_ID = 1; COMMIT;

Schedule weekly backups via > Backups . Store these on a network share. If the password reset tool ever fails, you can restore the entire SEPM configuration to a new server using the backup file (which does not retain the corrupted password). symantec endpoint protection manager reset admin password