Huawei customer service representatives cannot generate unlock codes, as the internal tools were decommissioned in 2018.
From roughly 2015 to mid-2018, if you owned a Huawei or Honor device, this website was the only legal gateway to unlocking the bootloader. You would register an account, log into the “Bootloader Unlock” section, provide your product details (IMEI, Serial Number, Product ID), and receive a 16-digit unlock code via email.
Because the official gateway is closed, users with modern Huawei devices (Mate 30, P40, and later) generally cannot unlock their bootloaders. For older models, the community has turned to paid or technical third-party workarounds:
: Go to Settings > About Phone and tap "Build Number" seven times.
In 2015, Huawei launched the EMUI bootloader unlock website (emui.huawei.com), which allows users to request a bootloader unlock code for their device. This website provides an official way for users to unlock their bootloader, and it is a relatively straightforward process.
Between approximately 2015 and mid-2018, Huawei provided an official webpage on emui.huawei.com where users could:
: Use the volume keys to select "Yes" on the phone's screen to finalize the unlock.