Lena called Quik Series tech support. The company had been acquired by a larger firm six months earlier, and the original developers were gone. The support guy read from a script: “Try reinstalling the codec pack.” She did. The crack remained.
Thermal expansion and contraction cycled 1,200 times in 6 months. The crack initiated at a screw hole that was slightly over-torqued. The steel reached its endurance limit. quik series framing crack