Cra Netfile Account Locked Jun 2026

In your CRA profile settings, turn on “Notify me of all login attempts.” This alerts you if someone else is trying (and failing) to log in, which could cause a lock.

When the CRA locks an account, it is essentially a security pause button. It prevents anyone—including you—from accessing your sensitive tax information, filing returns, or viewing benefit status. While this can be infuriating, it is designed to protect your identity. cra netfile account locked

Browsers saving old passwords, or attempting to log in using a saved bookmark that no longer matches the current security protocol, can cause repeated failures. In your CRA profile settings, turn on “Notify

An accountant or tax preparer can file your return using their EFILE account (which is different from your personal NetFile). They do not need your CRA login credentials. This costs money but works even if your account is locked. While this can be infuriating, it is designed

Before calling the CRA, have the following documents ready to prove your identity: