If you’re still on 3.8.x, upgrading is recommended.
Go to Windows Settings → Apps → Installed apps → Find “EOS Utility” → Click Uninstall . eos utility 3.9.0 for windows
EOS Utility 3.9.0 for Windows is a dedicated communication software developed by Canon Inc. that serves as a bridge between your EOS DIGITAL camera and your PC. Released in September 2018, this version remains a stable choice for users of classic and modern EOS systems, specifically introducing support for the groundbreaking full-frame mirrorless camera. Core Functionality If you’re still on 3
Using EOS Utility 3.9.0 for Windows is easy. Here are some basic steps to get you started: If you’re still on 3.8.x