If you are using this printer with a mobile device via Bluetooth, you may need a third-party app like Vida Printer to manage shipping labels or receipts.

In the driver installation window, select the matching USB or COM port.

⚠️ Avoid “driver download” pop-up ads or unknown .exe files from non-authoritative sites.

(if your PRJ-R58D appears as COM port) Download from https://www.wch.cn/downloads/CH341SER_EXE.html (Official WCH)

If the printer shows up but won't print, ensure the Prolific USB-to-Serial driver is also installed, as some models require it for the virtual COM port to function.

Choose the 58mm Series or XP-58 option from the list of printer models. Configure Port: Open your computer's Device Manager .