tftp 192.168.1.100 put SM100_82000630_F.bin
| Issue | Solution | |-------|----------| | Software won’t install on Windows 10/11 | Run the installer in (right-click .exe → Properties → Compatibility) | | Utility doesn’t detect SM-100 | Use a direct serial connection; older units may not respond over Ethernet without a reset | | Lost IP address | Perform a factory reset (hold the reset button for 10 seconds) | digi sm-100 software download