If plug-and-play fails, the device should appear in Device Manager under "Biometric devices" or "Finger Vein Module." You may need to select "Update driver" and point it to the included software directory. Troubleshooting the PC-KCA110
: The PC-KCA110 is supported on Windows 10 and Windows 11 (Pro and Enterprise editions). hitachi pc-kca110 driver
Plug the device directly into a USB 2.0 port. Avoid using unpowered USB hubs, as the scanner requires a stable DC 5V 500mA power supply . If plug-and-play fails, the device should appear in