Botx Dialog ~repack~ Jun 2026

If the bot encounters a low-confidence intent or a frustrated user, it triggers an escalation. The dialog context is preserved and transferred to a human agent’s dashboard. The agent sees the entire history and can reply without asking the user to repeat themselves.

: Manages multiple fanpages and e-commerce platforms from a single interface. Automated Workflows botx dialog

BotX Dialog is channel-agnostic. The logic remains the same whether the user is interacting via a mobile app, a web widget, or a voice assistant. The Dialog engine handles the abstraction of the UI, ensuring that the business logic is consistent while adapting the output format to suit the channel (e.g., sending a card UI on Teams vs. a text list on SMS). If the bot encounters a low-confidence intent or