This is a driver handshake issue. Go to Device Manager → look for "MediaTek PreLoader USB VCOM Port (COMx)" that appears and disappears quickly. You need to disconnect, press the phone’s key combination, and reconnect within 2 seconds.
Before downloading files, you must identify your device's specific CPU, as the itel 2160 has variants: itel 2160 scatter file download
: Click on "Scatter-loading" and navigate to your extracted firmware folder. Select the scatter text file. Initiate Download : Click the button in the tool. Connect Device This is a driver handshake issue
: Never flash a firmware file intended for a different region (e.g., using an Indian firmware on a Nigerian device), as this can cause permanent hardware failure. Factory Reset ITEL IT2160 - HardReset.info Before downloading files, you must identify your device's
Itel 2160 (2024), 1.8", 32MB + 32MB (Dual SIM),1000mAh - Black