If the above steps fail, perform a of the Deep Security Agent:
If the basic checks above do not resolve the issue, you should manually wipe the agent and reinstall it using these instructions from the Trend Micro Support Portal : Step 1: Remove the Broken Agent
Trend Micro Deep Security Anti-malware Driver Offline Not Installed [repack]
If the above steps fail, perform a of the Deep Security Agent:
If the basic checks above do not resolve the issue, you should manually wipe the agent and reinstall it using these instructions from the Trend Micro Support Portal : Step 1: Remove the Broken Agent If the above steps fail, perform a of