The filename itself provides critical clues. Let’s dissect it:
To completely purge the driver from Windows Driver Store: usb-driver-r12-windows.zip
Do not double-click the ZIP file from your browser and expect it to run. Drivers are not executable programs. Follow these precise steps. The filename itself provides critical clues
Open the extracted folder. Look for subfolders named x64 and x86 . usb-driver-r12-windows.zip
Post your Device Manager hardware IDs (right-click device > Properties > Details > Hardware Ids) in the comments below for a targeted solution.