A: Not directly. A PUK (Personal Unblocking Key) is for a SIM card, not the phone. Contact your mobile carrier for the PUK. However, after a factory reset, the phone will still ask for the SIM’s PUK. Remove the SIM, reset the phone, then reinsert the SIM and enter the carrier’s PUK.
Users typically search for a Kgtel reset code for the following reasons: Kgtel Factory Reset Code