: When run, it typically generates a text file or displays information (like a MAC address or HDD serial) that must be sent to Trend Micro technical support. How to Download

Users can download ListDeviceInfo.exe from the official Trend Micro website or through other reputable sources. It is essential to ensure that the file is downloaded from a trusted source to avoid any potential security risks. Once downloaded, the tool can be run on the computer to collect and display information about the system configuration.