More agents are logged in than the license file allows. For example, a 10-seat license with 11 active logins. Fix: Either purchase additional seats or enforce stricter agent logout policies. In the Solicall Pro admin panel, check "Active Sessions" and force-disconnect idle users.
If you are drafting a paper to document or solve a technical issue (e.g., "license file does not exist"), use this structure to troubleshoot. Internal Technical Memo: SoliCall Pro License Verification solicall pro license file
Treat your like a house key—valuable and unique. Follow these best practices to avoid downtime. More agents are logged in than the license file allows