Osticket Plugins List -

If you cannot measure it, you cannot improve it. The native reporting in osTicket is notoriously sparse. To understand your team's performance, you need to look at third-party solutions.

: Moves ticket attachments from the database to the server's disk to keep the database size manageable. Audit Trail osticket plugins list

Connect osTicket with your existing communication and project management tools. Slack / Microsoft Teams / Mattermost If you cannot measure it, you cannot improve it

: For high-volume help desks, this plugin offloads file storage entirely to Amazon S3 , ensuring scalability and reduced local server load. If you cannot measure it

: Required for modern email authentication with services like Microsoft 365 and Google.

: A generic interface to connect with any OpenID Connect (OIDC) provider, tested with Keycloak.