A: Rarely. Error 2115 is almost never caused by your user data. A factory reset is time-consuming and unlikely to help. Only attempt this if Vodafone support specifically asks you to.
Unlike SIM card errors (like "Invalid SIM" or "No SIM"), error 2115 is usually a software or network registration issue, meaning your SIM card is likely fine, but the connection between your phone and Vodafone's tower is broken.
If the error persists after the steps above, apply the following: